Frequently Asked Questions
Everything you need to know about your Passionflix shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the United States. International shipping times vary by location, generally ranging from 10-21 business days.
What is your return policy?
We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts for the most accurate fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that customs duties and taxes may apply depending on your local regulations and are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.